Where are you located?
The website branch of AEMP3 is based in the western United States.
Where is your factory located?
The AEMP3 factory is located in Southern China.
How do you offer such low prices?
Because we own our own factory, and buy direct from other chinese factories, we are able to absolute lowest prices by eliminating all middlemen.
My product is not working. What should I do?
Please view our support section on the main toolbar, and proceed to contact us.
Do your products work with online music services?
The products made by AEMP3 use the same technology as USB thumbdrives and work with most any online music services. If the file can be saved onto your desktop, it can be placed on your AEMP3 player via drag and drop.
Do you offer OEM services?
Yes. If you would like your logo imprinted on our products for resale purposes, please contact us.
What payment methods do you accept?
We accept Paypal, Credit Cards, and Google Checkout.
Can I only purchase products in the specific quantities shown under the wholesale section?
No. We accept different quantities than those shown. If you would like to place a custom order, or receive a custom quote, please contact us and we will gladly work with you to ensure complete satisfaction.
Do your mobile phones work in the USA?
All phones sold by AEMP3 are either Tri-band or Quad Band phones. The vast majority of these phones will work in any country around the world and with the majority of service providers. There are a few exceptions, so please do your due diligence when choosing a phone.
What accessories do your products come with?
All music players, video players, and mobile phones come with earphones, charging cables, and built in software.